Shipping & Returns

transport
● Within Canada: We can ship to any postal address within Canada.
●Global shipment: We ship globally. Please note that due to some product restrictions, some products cannot be shipped. In this case, we will contact you via email or phone.
●If you place an online order on a working day, we will process it on the same day, and you can also come to the store to pick up the order: free (address in Martensville)
● SASKATOON delivery: The unified delivery price is $10.00. Free shipping on orders over $35 in Saskatoon only. After processing your purchase, if special circumstances are encountered, our team will contact you regarding the delivery date/time.
** Shipping costs are determined based on the size and weight of the package.
● When placing an order, the system will automatically estimate the transportation cost.
●How long will it take you to receive the order? The order is based on the availability of the product at the time of purchase and the shipping method you choose.
● Please also note that the shipping costs for many items we sell are based on weight.
● To reflect the policies of the shipping company we use, all weights will be rounded to the next full pound. To
refund policy
● All returns and exchanges require the original order number or receipt.
● Any food or customized products and clearance products cannot be refunded or exchanged.
● Gift cards and e-gift vouchers cannot be exchanged for cash, and lost or stolen gift cards cannot be reissued.
● If the product is unopened, unused and packaged in its original packaging, all return/replacement costs will be borne. Refunds and exchanges must be within 14 days of purchase. If shipping is required at the time of return, the customer shall bear the related costs.
●For damaged items received from online orders, please send the damaged photo files and your order number to info@saskfood.ca within 24 hours of receipt
● After we receive and confirm the returned order, you should expect to receive a refund.
● No exchange will be issued or accepted within 14 days after purchase.